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Customer Support

Last updated: September 22, 2026

Write to me in whichever channel is easiest for you. I read all three myself, in English and in Russian, and answer as fast as I can.

What to tell me

A first message with these details usually saves a day of questions back and forth:

• the email address your Lingo7 account uses
• your device and whether you are on iOS or Android
• what you did, what you expected, and what happened instead
• for anything about money: the date, the amount, and how you paid (App Store, Google Play, or by card in the app)
• a screenshot, if the screen looks wrong

Subscriptions, charges and refunds

A subscription bought through the App Store or Google Play renews through that account. You can cancel it in the store's subscription settings at least 24 hours before it renews, and it keeps working until the end of the period you already paid for.

Refunds for store purchases are decided by Apple and Google, not by me. Write to me anyway: I can look up what happened on your account and support your request.

If you paid by card inside the app, send me the date and the amount and I will look into it.

If you see a charge from Lingo7 or SEYU LLC you do not recognize, send me the date and the last four digits of the card, and I will find the transaction and tell you what it was.

Who you are writing to

Lingo7 is made by SEYU LLC. How the app handles your data is described in the Privacy Policy, and the rules for using it are in the Terms of Service.